At Soccer Intl., we stand proudly behind the official heritage and premium technical quality of every kit we distribute. If your purchase does not completely meet your expectations, we provide a crystal-clear, friction-free return process fully compliant with global eCommerce standards and Google Merchant Center guidelines.

1. Eligibility & Return Window

To qualify for a smooth return or exchange, your item must fulfill these requirements:

• ⏱️ Return Period: The return request must be formally initiated within 30 days of receiving your delivery.
• 👕 Product Condition: Items must be in brand-new, pristine condition—unworn, unwashed, and with all official manufacturer tags securely attached.
• 📦 Original Packaging: Items must be sent back inside their original protective packaging to ensure safe return transit.

2. How to Request a Return By Mail

Returning an item is straightforward. Follow these steps via email to set up your authorization:

1. ✉️ Submit Request via Mail: Contact our support desk at Support@soccerintl.com with your order number, account name, and reason for the return.
2. 🏷️ Receive Return Authorization: Our support team will review your request within 24 business hours and supply you with precise return instructions and our authorized corporate return address.
3. 📦 Mail Package Back: Securely package your item and ship it back via your preferred trackable mail carrier.

3. Authorized Return Processing Address

All approved returns, exchanges, and mail correspondence must be directed to our official corporate logistics processing address:

4. Customer Responsibilities

To ensure a seamless processing experience, shoppers bear responsibility for specific return conditions:

• 📦 Return Shipping Costs: Customers are responsible for covering return shipping charges unless the item arrived damaged, defective, or incorrect due to our error. We strongly recommend using a trackable shipping service, as we cannot guarantee receipt of un-tracked packages.
• 🏷️ Accurate Information: Customers must ensure orders are accurately reviewed at checkout. Items sent back outside of our 30-day window or without prior email authorization to Support@soccerintl.com cannot be processed for a refund.

5. Refund Processing Timeline

Once our fulfillment center receives, inspects, and verifies your returned merchandise, your refund will be processed immediately:

• 💳 Credit Issuance: Funds are automatically credited back to your original payment method (Credit/Debit Card or secure payment gateway).
• ⏱️ Processing Time: Depending on your banking institution, please allow 3 to 7 business days for the credit to officially reflect on your bank statement.